This accessibility statement applies to the Development Bank of Wales website (developmentbank.wales).
This website is run by the Development Bank of Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without formatting issues
- navigate most of the website using a keyboard
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to all types of users
- some of our online forms have numerical fields that behave differently on mobile with certain browsers
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact us using our online contact form, or call us on 08005874140.
Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in seven days.
If you cannot view the map on our ‘contact us’ page, call or email us using the details found above for directions.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Development Bank of Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard due to the exemptions listed below:
- A portion of our PDF documents published since 2018 are not fully accessible.
- In our online forms, the ‘increase/decrease’ arrows on numerical fields are not available in mobile view.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
Disproportionate burden
A portion of our PDF documents published since 2018 are not fully accessible, as per WCAG version 2.2 AA standard criteria.
Success criteria failed:
- WCAG 1.4.4 - Make text resizable ≥ 200% without loss of content/functionality
- WCAG 1.4.10 - Content must be reflowable (no horizontal scrolling) up to 400% zoom
- WCAG 2.1.1 - All functionality must be keyboard operable
We’ve assessed the cost of fixing these issues across all of the required PDFs. We believe that updating all of these would be a disproportionate burden within the meaning of the accessibility regulations.
A disproportionate burden assessment on this issue was completed and submitted to the Government Digital Service on 26 January 2024.
Content that’s not within the scope of the accessibility regulations
In our online forms, the ‘increase/decrease’ arrows on numerical fields are not available in mobile view. This fails accessibility for WCAG version 2.2 AA standard criteria.
Success criteria failed:
WCAG criteria 1.4.10.- Content can be presented without loss of information or functionality.
It has been determined this issue is caused by a default setting by browsers and is therefore not a website issue. We believe this means it is not within the scope of the accessibility regulations.
What we’re doing to improve accessibility
As of 28 March 2025, we are partially compliant with the most recent WCAG 2.2 AA standards and will continue to work to these standards moving forward.
Preparation of this accessibility statement
This statement was prepared on 28 March 2025.
This website was last tested on 27 February 2025 by S8080 using the SortSite accessibility testing program. This website was tested against WCAG 2.2 AA standard.
Prior to this, this website was tested on 12 October 2023 by the Government Digital Service (GOV.UK). The report can be accessed here. This website was tested against WCAG 2.1 AA standard. Since this report was published, each of the outstanding issues have been resolved.
We tested our main website platform, available at developmentbank.wales and bancdatblygu.cymru
