The customer portal will be unavailable between 2pm and 6pm on Friday 9 January. You can contact us with any urgent queries.

Janet Speck

I am responsible for a portfolio of customers, providing the best customer service possible.

As their main point of contact, I help and support portfolio customers based in Cardiff and surrounding valleys.

With 25 years’ administration experience, I have been with the Development Bank of Wales for over 8 years.