“We are delighted that the Development Bank of Wales remain supporters of Vizolution and continue to believe in what we do. Their investment, help and guidance over the years has meant a lot and has been a big part of our success. We look forward to many more successful years of working together.”
Vizolution is a market-leading CX tech company that helps enterprises streamline complex customer journeys by replicating the qualities of face-to-face interactions in their remote channels.
Headquartered in Port Talbot, Vizolution employs over 150 people and has offices in Bristol, London, Boston, and Toronto. The Development Bank has supported the company since it launched in 2013.
In a 2018 funding round, Vizolution welcomed new investors Santander Consumer Finance and Royal Bank of Scotland and received reinvestment from the Development Bank and HSBC, together with further funding from private individuals. This round of equity has been used to help Vizolution develop new products and expand its operations in North America and South America.